Memory systems
Salesforce Agentic Memory (Data 360)
Persistent episodic and semantic agent memory extracted from Data 360 conversations and scoped to a user
Commercial
What it is
Our note
Episodic memory summarizes each conversation, while semantic memory accumulates profile facts and confidence-scored preferences that decay over time and serve any agent for that user. Memory respects Data 360 governance: object-, field-, and record-level security, agent-level scoping, and data-space boundaries.
At a glance
- Vendor
- Salesforce
- Business model
- Commercial
- Pricing
- Data 360 consumption-based: Flex Credits $500 per 100k credits; Profiles $240 per 1k profiles/year ($420 per 1k enterprise profiles); ingestion free pricing page ↗
- Self-hosting
- No, hosted only
- Access
- Data 360 conversation APIs and context retrieval; Agentforce platform configuration
Links and sources
- Official sitedeveloper.salesforce.com/docs/data/agentic-memory-context/guide/agentic-memory-about.html
- Pricingwww.salesforce.com/data/pricing
- Sourcewww.salesforce.com/data
Facts verified nov 10, 2026; added nov 10, 2026. Vendor facts come from the vendor’s own pages; benchmark claims are self-reported unless we say otherwise.